Case Study: Erickson Commercial Refrigeration – Website Redesign

Erickson Refrigeration

Client Overview

Erickson Commercial Refrigeration is a trusted provider of commercial refrigeration, HVAC, and kitchen equipment services throughout the Pacific Northwest. Established in 1977, the company is known for rapid response, technical expertise, and 24/7 emergency support.

Despite their strong industry presence, Erickson’s previous website was extremely outdated, feature-limited, and no longer reflected the company’s brand, professionalism, or service capabilities.

Before & After Website Transformation

Website Redesign Before:

Erickson Commercial Refrigeration Case Study

After Website Redesign & Launch:

Erickson Commercial Refrigeration Case Study

 

The Challenge

Erickson’s old website presented several obstacles:

1. Outdated Brand Presentation

The previous site lacked modern visual design, professional imagery, and messaging that communicated their 40+ years of expertise and service offerings.

2. Poor User Flow

Important pages such as Commercial Refrigeration, HVAC, and Service Areas were buried or non-existent.

3. Low Conversion Focus

The old site offered limited call-to-action options, making it harder for customers, especially those needing emergency service, to contact the team quickly.

4. Competitor Disadvantage

While competitors had modern, polished websites, Erickson’s site did not reflect the company’s true professionalism or reliability.

Our Solution

VereNorth redesigned the website (https://ericksonrefrigeration.com/) from the ground up in two months on a tight budget to improve usability, brand trust, and lead generation.  

Visual & Branding Upgrade

Modern Hero Section

  • Clear messaging: “Commercial Refrigeration, HVAC & Kitchen Equipment Experts.”
  • Prominent calls-to-action
  • Professional photography and clean visual structure

Improved Navigation & Structure

We reorganized the site architecture to make key information easy to access:

  • Commercial Refrigeration
  • Commercial HVAC
  • Industries Served
  • Service Areas
  • Emergency Support
  • Get a Quote

This improved the user journey from landing page → service page → request.

Conversion-Driven Elements

  • Sticky phone number bar
  • “24/7 Emergency Service” button
  • “Get a Quote” CTA repeated across pages
  • Simplified contact flow

Optimized for SEO & Performance

  • Faster load times
  • Mobile-responsive layouts
  • Clearly structured H1/H2 headings
  • Optimized service pages

This gives Erickson a stronger foundation for local SEO growth.

The Result

A modern, trustworthy digital presence

The new design reflects Erickson’s professionalism and long-standing reputation.

Improved conversions & user engagement

Clear CTAs guide users to call, request a quote, or get emergency help.

Better visibility for core services

Each major service category now has a well-designed, optimized page.

Stronger competitive positioning

Erickson now mirrors and exceeds the digital quality of many competitors.

Conclusion

VereNorth helped Erickson Commercial Refrigeration transform its web presence into a high-performing, modern, and conversion-focused website. The redesign supports the company’s growth and positions the company as an industry leader across the Pacific Northwest.